Track repaired, repairable, and advised-not-to-repair outcomes, total items by category, spare parts used, and volunteer hours. Translate these into carbon equivalents with transparent assumptions, then sanity-check trends. Share wins and misses openly during debriefs, so people learn together and avoid perverse incentives that chase numbers over community wellbeing.
Invite visitors to share what an item means, how it broke, and what they learned, but always prioritize consent and privacy. Offer opt-in photo choices and explain storage. No pressure, no guilt. Summaries on postcards travel better than names, and gratitude boards communicate impact without compromising anyone’s sense of safety.
Combine numbers and quotes into short, vivid updates that match funder language without losing your voice. Use charts sparingly, photos generously, and emphasize community co-benefits like skills, social contact, and waste avoided. Tie requests to clear next steps, such as insurance upgrades, tool maintenance, or a sturdier trolley.
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